Contact
Contact
Write to [email protected]. Delia Kaitaia and the review desk read everything that arrives and answer within two working days, in English, New Zealand time.
The messages we find most useful are the ones with a timestamp. If a withdrawal took longer than the window shown in our table, tell us the casino, the payment method, the date and hour you requested it and the date and hour it landed. That is exactly the measurement our ranking is built on, and a handful of player reports is often what triggers a re-test.
Corrections are welcome too: a bonus cap that has changed, a licence number that no longer matches, a support channel that has quietly closed. We update the affected review and note the date.
What we cannot do is act as your representative. We hold no account with any operator, we cannot release a locked balance, and we do not give legal or financial advice.